Contact
Kindly Reach Out
At Haraiva, we pride ourselves on offering a seamless and elegant experience, from the first glance to final delivery. If you have any inquiries regarding your order or our pieces, we welcome your message.
Email: hello.Haraiva@gmail.com
Our Client Relations hours are:
Monday to Friday | 10:00 AM – 5:00 PM (GMT)
Please allow up to 48 hours for a thoughtful response.
For press inquiries, partnership proposals, or curated collaborations, kindly get in touch via the email above.
With sincerity and grace,
The Haraiva House
FQA
How long does shipping take?
- UK Orders: 2–6 working days
- International Orders: 5–15 working days
Delivery times may vary based on location and customs processing.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to follow your parcel’s journey.
Do you accept returns or exchanges?
Due to the delicate nature of our garments and for hygiene reasons, all sales are final. We do not accept returns or exchanges.
Please ensure you read all product descriptions and sizing details carefully before placing your order. For any assistance, contact us.
Do you offer custom sizing or bespoke orders?
We do not currently offer custom sizing. However, certain collections may include limited bespoke pieces. To be the first to know, subscribe to our newsletter or follow us on social media.
Do you accept returns or exchanges?
Due to the delicate nature of our garments and for hygiene reasons, all sales are final. We do not accept returns or exchanges.
Please ensure you read all product descriptions and sizing details carefully before placing your order. For any assistance, contact us.